Support Fund

Support Fund

The HSBC Support Fund (Support Fund)

A Scheme by HSBC and the Bank Workers Charity (the administrator of the Support Fund) providing support to HSBC pensioners, current and former employees experiencing financial challenges.

What exactly is the Support Fund?

Created together with the Bank Workers Charity, the Support Fund is designed to help HSBC pensioners, current, and former employees relieve their financial strain while dealing with unforeseen circumstances.

Everyone needs help sometimes and we’re here for when you need us. From repairing essential appliances or buying mobility equipment, to equipping your home to meet disability requirements - the HSBC Support Fund could be your answer.

Who can access it, and how can I find out more information

The Support Fund is available to current and former HSBC employees and pensioners, as well as their partners and dependents who have experienced events outside of their control and as a result have had a drop in income or increase in expenses.

To find out if you are eligible, you can reach out by;


  1. Visiting the Bank Workers Charity’s webpage
  2. Calling the free and confidential helpline run by Bank Workers Charity on 0800 0234 834. They are open 9am - 5pm, Monday to Friday (except bank holidays)

What will the process look like

  1. The Bank Workers Charity will discuss your circumstances with you to determine your eligibility, and if you’re eligible they will send you an application form via email or post to complete and return.
  2. You will then be asked to provide a pension statement or HMRC evidence to verify your current or previous employment at HSBC, along with proof of income, housing costs, council tax/rates, and water rates.
  3. The Bank Workers Charity will then be able to provide you with an outcome and possible financial support.

The size of the grant will be determined by the Bank Workers Charity depending on your individual needs. Grants are tax-free and you don’t need to repay them.

Bank Workers Charity client

“I'd been putting off contacting the Bank Workers Charity as I was unsure what to expect but wish I’d contacted them sooner as they've been amazing. I’m on a limited income and was finding it difficult to manage my bills. Receiving the grant made my life so much easier.”

FAQ

 

Further Information

You can find out more about the Bank Workers Charity grants by visiting their Guide to Grants page on their website or by talking to one of their team.